“I made myself a wonderful dinner tonight… transferred the plate to a tray and poured myself a large glass of red wine. I plopped down on the sofa and tucked in, but in my enthusiasm I knocked the wine glass over and….. you guessed it…. a FULL glass of red wine splattered all over the carpet. The light beige part of the carpet!!! And also a bit on the sofa.
I leapt to my feet turning the air blue with obscenties. My dog almost jumped out of his skin. My instincts told me to BLOT – as fast as possible. So I tore off multiple squares of paper towel, threw them over the stains, and jumped on top to perform a maniac jig, as though I were crushing grapes. To my utter astonishment – and joy – every vestige of wine was drawn into the paper towels. Honestly, Sue, I don’t think anyone would ever know what took place. I did the same thing to the sofa fabric.
Thank God for MicroSeal! It’s worth it’s weight in gold.”
Helen, Vancouver, BC
“Excellent service, on time, fair price! I would definitely use them again.”
B. Regan, Victoria, BC
“Rob and Lori did an excellent job cleaning and applying MicroSeal to my white couch and chair. Four months later I splashed red wine on the couch and could not remove it with my own efforts and products at hand. I was certain I had ruined the furniture but when I called, they both came right over, and removed the stains completely with their knowledge and specialty products. Just amazing, not a trace. I am extremely pleased with their customer service, their experience and expertise. It is a pleasure to work with their professional, conscientious approach. I would recommend Lori and Rob without hesitation. Well done. ”
B. Glazier, Victoria, BC
“Very considerate about an immune deficiency, and carefully explained our options. There was no impact on respiratory system! Professional, empathic and answered all our questions. On top of all this, great job done, and great price. Blessings!”
Bill and Bonnie, Victoria, BC
“We just had our couch, chair and ottoman cleaned by Greenway Carpet Cleaning. Rob and Lori did a fabulous job – the set looks like it did when we first bought it 6 years ago! They did the work in the afternoon, there was no annoying odor or chemical smell (they’re organic!) and it was almost completely dry by dinner. It was great value and so worth it – I really recommend anyone thinking of doing this as part of their Spring cleaning to call Greenway.”
Kate, Victoria, BC
“The expense of the MicroSeal product is worth every penny! Wonderful product, friendly people, excellent service.Thank you!”
Elizabeth, Victoria, BC
“When we purchased new wall to wall beige wool carpeting for our bedroom six months ago,, we decided to protect it with MicroSeal. We have a dog that sleeps in the bedroom and while she hardly ever gets sick, “just in case” she ever had an accident, we thought that MicroSeal would be our best defence. Well, in the middle of the night she vomited in a very visible area of the rug, and it was a mess. After I did some initial treatment based on Greenway’s instructions, Rob came to the house for an emergency professional treatment, and then a followup a couple of days later to further treat the stain. It is now basically invisible, thanks to the MicroSeal protection and his followup. I am THRILLED, and so happy we decided to go this extra step in protecting our rug. I have also just had my new sofas protected with MicroSeal and am recommending the product highly to friends.”
G Back, Victoria, BC
"I hereby testify that Lori Green, Greenway, and MicroSeal are the carpet and upholstery cleaners and fabric proetctant business of choice for any and all who require the services of a top quality and accredited carpet and upholstery cleaning company. Referring my clients to Lori is always a rewarding experience and they have every time been very pleased with the service. Many have called to say thank you for referring Lori. Wool broadloom does not come with a mill applied stain proofing. When someone purchases wool broadloom I strongly recommend that they have Greenway apply MicroSeal as the most reliable way to help prevent staining. Wool tends to last a long time but if it gets stained, that stain will be there forever. It is a privilege to associate with Lori and I would not hesitate to refer her service to my friends, family and clients.”
M.A. Franklin, Edgar and Miner Flooring, Victoria, BC
"My thanks and appreciation to Travis, one amazing technician. The carpet, upholstery and especially a British India area carpet came back to life. All areas cleaned up beautifully. It was obvious from the first appointment that Travis takes his job very seriously and takes pride in his work. Once again, I am very pleased with Greenway. I had excellent service beginning with booking the appointment right through to completion." E. Hardie, Victoria, BC
"We wanted to let you know that we were very pleased with the recent carpet cleaning you did on three of our area carpets. The carpet in the kitchen was particularly dirty and it came up beautifully. We are always entirely satisfied with your service." Mr. and Mrs Nicholls, Victoria, BC
"Another thank you for the gentle care you gave my 75-year old Isfahan carpet – the jewel-tones have reappeared after decades, it is virtually glowing. But this is mostly to thank you for researching an appropriate under pad, and I duly report that the "Platinum Slide-Stop" is a superb product. I've tested it out now for nearly two weeks: the spongy feel when walking on the carpet is luscious, and there is no wrinkling anywhere.Even more significant is how the underlay takes care of my 5×7 Mori Bokara in the hall that travelled all around the place as my dogs charged through. It no longer moves at all. A corner may flip up, but the underlay stays put. All in all, it makes for a quieter, more peaceful home. Thank you." A. Mayhew, Victoria, BC
"Greenway's technician did a good job of cleaning the broadloom in our home, which had a pet stain problem. He obviously takes pride in his work." C. Illing, Victoria, BC
"Robert figured out the cause of mysterious black marks on my stairway carpeting. The carpet now looks great and, hopefully, the problem will not recur." N. Belmore, Victoria, BC
"We have a beautiful persian carpet that someone spilt red wine on. Greenway came out right away, collected our carpet and did a fabulous job on the stain. We will definatley be back-hopefully not for another wine stain!" L. Fisher, Victoria, BC
"Just a note to lend my voice to the others who are also so pleased with Greenway. I've been using Greenway exclusively for the past 10 years. I value the natural, very effective cleaning products and services you provide. Without fail, you and your team are knowledgeable, thorough, polite, and take pride in your work. I turn to you for trustworthy advice about all things carpet, and know I can count on you for your integrity and honesty. Thanks!" A. Harvey, Victoria, BC
"Just want to tell you what a great job Rob did on my British India Rugs. These are old and precious to me. I appreciate the special care and attention taken with their cleaning. I cannot say enough about the technician who came to clean the traffic areas in our condo! Rob also gave me good advice on the choice of new carpeting for the common areas of our condo. We are trying to get the best advice possible, because this is a big and expensive job. Rob's 20 years experience with carpets and carpet cleaning was a big help. Thank you so much from a very satisfied customer."
Maida Neilson, Victoria, BC
"Looks great! I was particularly worried about a coffee stain in the carpet, as I had just sold my home. It came out completely!"
M.S., Victoria, BC
"I wanted to write you about the superb service that we received from your firm. Your technician called ahead, arrived on time and finished the work with a high degree of professionalism. Thank you for offering a professional, competent and effective cleaning service to our city."
Peter Day, Victoria, BC
"Just a quick note to tell you how happy we are with the job your company did cleaning our carpets. We really liked how quickly the carpets dried, and how clean they looked. We were delighted that no harsh chemicals were used and there was no chemical residue. Your staff was also very friendly and professional."
The Skaarups, Victoria, BC
"I wanted to let you know how pleased and impressed I am by your company. When I moved to my new home, I was very ill from reactions to toxics in my previous home. To my shock I found I was also reacting to mold and dust in my new place. After your carpet cleaning I was absolutely amazed by the difference. Not only were the carpets clean, but the air in my new home was clean and fresh, with no hint of chemicals and the carpets dried quickly, I haven't had any problem whatsoever with my breathing since the cleaning. Your receptionist was exceptional and your technician worked with care and did a tremendous job. The entire experience was superb, and I'm telling everyone I know about your company."
E. Sainte-Marie, Victoria, BC
"You saved our lives and our living room carpet! Magic! A million thanks! Have submitted the Torch Award ballot to the Better Business Bureau… Again, many thanks for excellent service."
Nancy Hanna, Victoria, BC
"We are 100% happy with your cleaning and your services!"
Don & Carol Bateman, Victoria, BC
"I wish to compliment you on your service and your representatives Adam and Bianka. I am very pleased with the overall results – they did a fabulous job. It was indeed a pleasure to meet your staff and have them in my home. Your company has my highest recommendation."
Evelyn Hardie, Victoria, BC
"Thank you for your exceptional service. We were impressed with the professional and respectful manner as well as the knowledge of all your staff. We value your concern for the environment and most of all the high standard that Greenway Cleaning provided."
Ken & Dawn Fyke, Victoria, BC
"I must thank you for a level of service that is quite unsurpassed in this day and age. When I had my new Stainmaster carpet installed two years ago Greenway was recommended to me as the finest carpet cleaners on the Island. A year after installation my carpet required cleaning. Following the cleaning you volunteered the fact that you were dissatisfied with the results and returned to re-clean the carpet a second time using a new system at no additional cost. A year later you again cleaned my carpet. This time you observed that marks that could not be removed were the sign of a serious problem with the carpet and you advised the suppliers “Stainmaster” accordingly. I have just been informed that the carpet is to be replaced totally free of cost including labour. I am indebted to you for the time and effort you devoted to my problem. Prospective customers need look no further. Greenway is undoubtedly the best carpet cleaner on the island. "
Allan Singleton-Wood, Victoria, BC