There are a couple common misconceptions we here at Greenway run into on a regular basis. Unfortunately, sometimes these myths are propagated by under trained or poorly informed third party vendors. It's too bad because the people who lose out are clients who run into problems later on!
A quality hand knotted rug, if properly serviced, can last decades. But sometimes rug edges or fringes can be damaged by wear or the vacuum cleaner...
If you have purchased a tufted area rug with a glued on fabric backing, chances are it may have a foul smell, like burnt rubber or gasoline.
"Pooling' and 'watermarking' are forms of pile reversal that can change the appearance of both wool and synthetic carpets. This is a very aggravating problem that can occur in any carpeting at any time in the carpet's life.
A loose wall to wall carpet will not last very long because the primary and secondary backing will de-laminate and the carpet will lose its stiffness or tension.
When cleaning urine spots, there is a difference between cleaning the urine soiling and treating for odor.
The bleaching power of chlorine bleach is much stronger than oxygen bleach (commonly known as hydrogen peroxide) and can damage many fibres such as cotton and wool very quickly.
Here at Greenway, we are famous (or so my customers tell me) for NOT using any artificial scents or perfumes in our cleaning systems.
Stain guards are not ‘bullet proof’ but they give us a fighting chance of rinsing those tannic acid spills out with little to no damage to the carpet.
Do you ever wonder why your carpets are showing a darkening in the traffic areas when you vacuum constantly and don’t wear outdoor shoes indoors?
